FAQ
When will my order ship?
Orders are processed within 1–5 business days.
Once shipped, you’ll receive a confirmation email with tracking details.
How long does delivery take?
Estimated delivery time is 7–18 business days after processing.
Shipping times may vary due to:
• Holidays
• High order volume
• International customs clearance
Where do you ship from?
Our items ship from trusted U.S. and international fulfillment warehouses.
This allows us to offer stylish pieces at accessible prices.
How do I track my order?
You can track your order anytime using our tracking page:
Please allow 2–5 days after shipment for tracking updates to appear.
Do you accept returns?
We accept returns ONLY if the item is:
• Damaged
• Defective
• Incorrect (wrong item received)
You must contact us within 7 days of delivery.
What items are NOT eligible for return?
We do not accept returns or refunds for:
• Buyer’s remorse
• Incorrect style selection
• Color or size expectations
• Minor design variations
• Normal wear and tear
• Items damaged after use
What if my item arrives damaged or incorrect?
Please email us at:
Include:
• Order number
• Clear photos or short video
• Brief explanation
Approved cases will receive a replacement or refund at our discretion.
Can I cancel or change my order?
Orders may be canceled or changed within 12 hours of purchase.
Once processing or shipping begins, we cannot make changes.
What payment methods do you accept?
We accept:
• Credit & Debit Cards
• Shop Pay
• Apple Pay
• Google Pay
All transactions are secure and encrypted.
How can I contact you?
We’re happy to help, please contact us at:
Response time: 24–48 business hours (Mon–Fri)
OUR PROMISE
At Dahlia Elina Rose, we believe every woman deserves to feel confident, feminine, and elevated without luxury markups.
Thank you for supporting our business